EB
Ehardt B
1 reviews | Active since Aug 2018
26 Jun 2020, 09:33
Dstv worst service ever
I am the executor of my dads estate and since September 2017 i have been strugling with dstv. I had to send the forms 6 times. Then in first week of lockdown we tried to get price lock. They said they dont do pricelock during lockdown. Then 2 weeks ago we tried again. No luck as the agent informed us the account is not on our name and we had to go to nearest dstv to fix it. I went to dstv agent and on system we are the owners. It is utter incompetance and unwillingness to help. Tried phoning pricelock to resolve matter but they cant do anything. I am over this.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 Jun 2020, 10:28Hi Ehardt Barnard,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jun 2020, 10:28
Official
Hi Ehardt Barnard,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
EB
Ehardt B's updateReviewer Update
26 Jun 2020, 17:29Still no one has phoned. Utterly shocking.
EB
Ehardt B's update26 Jun 2020, 17:29
Reviewer Update
Still no one has phoned. Utterly shocking.
EB
Ehardt B's updateReviewer Update
27 Jun 2020, 20:06I would like price lock from 1 July. So you need to sort this asap.
EB
Ehardt B's update27 Jun 2020, 20:06
Reviewer Update
I would like price lock from 1 July. So you need to sort this asap.