DSTV WORST SERVICE

WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The 16th of March 2022 we paid through the DSTV website on the 'pay now' option (pay at services) the payment went through, i have the proof of payment and my bank statement confirming this. As of today, 08 April 2022 that payment is still not allocated to my account and NO ONE at DSTV can see or find the payment. I've send through the proof of payment numerous times, called almost daily and is only told they will escalate the matter but NOTHING HAPPENS and they keep on suspending my account. I have waisted so many time and airtime with NO PROGRESS!!!! As i'm writing this review i am on the phone with them and they put me on hold for 15 minutes and counting. I NEED SOMEONE FROM HEAD OFFICE TO CALL ME TODAY to sort this out or i will take this matter to court, i am sick and tired of this pathetic service!! ***