1 reviews | Active since Sept 2018
Dstv worst service
After 3 months of registering my walka mobile TV, l didn't manage to watch it, displaying e16-4, non of their consultants seems to fix.
Then last weekend i fixed error via whatsapp, but only to be sent another e19-4, On Monday 3 September, called customer care and told tht, seems there is a problem with walka registration,
Since then the account is suspended. I contacted dstv via Facebook, email, and call stll no progress.
Guys is this how you deal with customers, why is it easy for you, to Do Debit and but u fail to assist customers when it's needed most.
Dear Scholes Sharon,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Scholes Sharon,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Scholes Sharon,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We are aware of the technical problem on the mobile devices, and our technicians are working hard to resolve the problem.
Your concern is currently being investigated by the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
When MultiChoice launched its mobile TV service in 2010, the technology was fresh and new. Over the last few years, technologies and standards have evolved as broadband access continues to grow. This has resulted in the supply of our mobile TV devices becoming limited.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward.
DStv Hello Peter Team.
Best regards,
Dear Scholes Sharon,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
We are aware of the technical problem on the mobile devices, and our technicians are working hard to resolve the problem.
Your concern is currently being investigated by the relevant department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
When MultiChoice launched its mobile TV service in 2010, the technology was fresh and new. Over the last few years, technologies and standards have evolved as broadband access continues to grow. This has resulted in the supply of our mobile TV devices becoming limited.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward.
DStv Hello Peter Team.
Best regards,