Dstv worst ever EVER, *******

Last month dstv deducted R119 to much from my account. I lodged a complaint via twitter where I was told this month, October, only R840 will be deducted. To my surprise, you guys deducted R959 and NOT R840 as YOU advised. I double checked my balance online aswell, 2 days ago it shows R840. So *** is my R119 ??????? I am jow sick and tired of you guys *****ing my money.