CF
Chris F

1 reviews | Active since May 2018

05 Jun 2018, 12:14

DSTV worst customer service company in the World!!

Quite frankly, I don't believe DSTV should even get minus 5 stars!!!! They are by far the most useless, unprofessional company I have dealt with in my whole life!!!

After struggling for more than a year with their useless call center and *********** staff to try and rectify an account problem that their *********** staff caused, I finally gave up and went onto their website, hoping for a miracle!! They promise that your query will be attended to within three working days!!!! Like all the staff I talked to during the year, they promise to call you back (and that is clerks and supervisors) and never do!! And even if you have a name that person plain simply disappears into the system or if you are lucky enough to get to them again simply drop your call!

Hahahahahaha!!!!

Dream on!!! 21 days later and still no feedbac**** And the account is still wrong!!!

If it wasn't for sport I would have told them a long time ago what to do with their company!! And I'm getting to the point where I will do exactly that and then go watch sports in the pub!!

Absolutely ***********, inept, uns****ed, hopeless, USELESS!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2018, 14:13
Official

Dear Chris Fourie

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team