Dstv worst customer service

Activated a account in August and had problems with them since day one. 1st they couldn't create a account for me cos their system froze while they took down my details. Ask them to fix it, they couldn't help me. I had to get my brother to make account with them that I'm managing and paying. Then they put 2 decoders on my account which I spoke to 3 consultants to fix and it is still not fixed so they billing me for 2 decoders still. I then made a payment based on the amount I was given and was told it takes 24 hours to activate and I'm currently still waiting for it to be put on. I get why so many people deactivated their account cos of the lack of knowledge of the call center agents.i don't know what they get paid for cos they can't even do their jobs properly. Not one agent has been given me the same story to date. I get different information from them every day and I need to waste airtime on them rectifying their problems they can't fix.