EV
Ettiene V

1 reviews | Active since Nov 2020

20 Sept 2023, 16:00

Dstv. Worst after sales experience

I have lodged 2 reviews on Hello Peter. I have supp**** Dstv with the requested document on 3 occasions They have phoned me and assured me they will resolve this matter within 24 hours. It has now been 2 months and I am still awaiting a refund What can I do? It might seem like a small amount, but I am a pensioner and must adhere to a strict budget.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Sept 2023, 16:27
Official
Hi Ettiene, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

EV
Ettiene V's update20 Sept 2023, 16:30
Reviewer Update
I received the same response on my 2 previous reviews.