DSTV worse service

The worst Customer Service Experience I have gone through.Firstly I spoke to Axolile from DSTV chat service who misadvised me and made it seem I was paying my DSTV streaming service.I followed the links they provided and paid R550.90 thinking my streaming service would be up and running.Then I spoke to another chat agent Oyama who seemed puzzled but managed to connect my streaming service after paying R260 which I could see on the DSTV app I contacted them again and chatted with Lusanda and she advised me of my old Decoder account and that Axolile made me pay that account instead of my streaming service in short I sent them my bank statement and all the documents they required I called the call center Customer service number and spoke to three agents who all ended up dropping my call.My issue is still ongoing DSTV give me my money back.