mM
maud M
1 reviews | Active since Jul 2014
09 Mar 2024, 07:28
Dstv world class in all things useless
IT has been 2 weeks now and still Dstv is still in the running for all things useless , personally they should close shop cause they don't know what they are doing how can it take 2 weeks to resolve a billing issue that they caused they call centre is useless calling them is a waist of time and their team leaders there are allegic to customers , my show max is still not fixed I am being over charged they sold me lies I am now paying double for a package they promised only costed R800 my billing changes every month
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
09 Mar 2024, 09:28Hi maud , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Mar 2024, 09:28
Official
Hi maud , We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
Kind regards DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Mar 2024, 10:18Hi Maud,
Thanks for contacting us.
Please note that your monthly payment is R 900.00 which is to cover the following:
DStv Streama Compact Bundle with Fibre R834.00
Decoder Insurance R27.00
Decoder Insurance R39.00
Please follow the below steps to add Showmax to your DStv monthly subscription.
If you experience issues, please start a chat with Showmax here -https://www.showmax.com/za/help/get-in-touch
Regards,
DStv: Hello Peter Team
Thanks for contacting us.
Please note that your monthly payment is R 900.00 which is to cover the following:
DStv Streama Compact Bundle with Fibre R834.00
Decoder Insurance R27.00
Decoder Insurance R39.00
Please follow the below steps to add Showmax to your DStv monthly subscription.
- Using your DStv customer details you must sign-in or sign up on to the MyDStv Self-Service website or app.
- Click My Products, then Subscriptions and select an active DStv subscription.
- Select the plus sign + on “Add to the subscription”.
- Navigate to the Showmax banner and click add to add Showmax.
- Click on accept to accept the quote that was generated.
- Click continue to Showmax.
- Create a Showmax account or sign in.
- Start watching.
If you experience issues, please start a chat with Showmax here -https://www.showmax.com/za/help/get-in-touch
Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Mar 2024, 10:18
Official
Hi Maud,
Thanks for contacting us.
Please note that your monthly payment is R 900.00 which is to cover the following:
DStv Streama Compact Bundle with Fibre R834.00
Decoder Insurance R27.00
Decoder Insurance R39.00
Please follow the below steps to add Showmax to your DStv monthly subscription.
If you experience issues, please start a chat with Showmax here -https://www.showmax.com/za/help/get-in-touch
Regards,
DStv: Hello Peter Team
Thanks for contacting us.
Please note that your monthly payment is R 900.00 which is to cover the following:
DStv Streama Compact Bundle with Fibre R834.00
Decoder Insurance R27.00
Decoder Insurance R39.00
Please follow the below steps to add Showmax to your DStv monthly subscription.
- Using your DStv customer details you must sign-in or sign up on to the MyDStv Self-Service website or app.
- Click My Products, then Subscriptions and select an active DStv subscription.
- Select the plus sign + on “Add to the subscription”.
- Navigate to the Showmax banner and click add to add Showmax.
- Click on accept to accept the quote that was generated.
- Click continue to Showmax.
- Create a Showmax account or sign in.
- Start watching.
If you experience issues, please start a chat with Showmax here -https://www.showmax.com/za/help/get-in-touch
Regards,
DStv: Hello Peter Team
Best regards,