DSTV won't allow you to cancel your subscription!
We all know the writing is on the wall for DSTV in South Africa as their monopoly of sport is keeping them alive, but that will end in the coming years. DSTV makes it impossible for you to cancel their pathetic service. There is no option on their website or application. You have to use a phone like it's 1980 and hope someone cancels it for you. In the meantime they will send you threats via attorneys for monies owned. HOW DO I OWN YOU MONEY WHEN IT'S ON A MONTH TO MONTH BASIS? I want my DSTV subscription cancelled right away'! I'm tired of your ***** business ethics!
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
28 Apr 2022, 19:09 Hi,
No missed calls or voicemails on my side, I also confirmed with MTN.
Let me get this right:
31 December 2021 to 6 January 2022 is 7 days. My balance outstanding with you as indicated on my profile is over a R1400. How is this even possible for 7 days, that's more then a month of DSTV premium. The only statement available is 2022 January's statement that states R234.61. Please give me the correct amount so I can pay it and close my account! Your billing department is all over the place! And it better not be at R1400, because that will make DSTV R5600 for a month's view, which is impossible.
No missed calls or voicemails on my side, I also confirmed with MTN.
Let me get this right:
31 December 2021 to 6 January 2022 is 7 days. My balance outstanding with you as indicated on my profile is over a R1400. How is this even possible for 7 days, that's more then a month of DSTV premium. The only statement available is 2022 January's statement that states R234.61. Please give me the correct amount so I can pay it and close my account! Your billing department is all over the place! And it better not be at R1400, because that will make DSTV R5600 for a month's view, which is impossible.
's update28 Apr 2022, 19:09
Reviewer Update
Hi,
No missed calls or voicemails on my side, I also confirmed with MTN.
Let me get this right:
31 December 2021 to 6 January 2022 is 7 days. My balance outstanding with you as indicated on my profile is over a R1400. How is this even possible for 7 days, that's more then a month of DSTV premium. The only statement available is 2022 January's statement that states R234.61. Please give me the correct amount so I can pay it and close my account! Your billing department is all over the place! And it better not be at R1400, because that will make DSTV R5600 for a month's view, which is impossible.
No missed calls or voicemails on my side, I also confirmed with MTN.
Let me get this right:
31 December 2021 to 6 January 2022 is 7 days. My balance outstanding with you as indicated on my profile is over a R1400. How is this even possible for 7 days, that's more then a month of DSTV premium. The only statement available is 2022 January's statement that states R234.61. Please give me the correct amount so I can pay it and close my account! Your billing department is all over the place! And it better not be at R1400, because that will make DSTV R5600 for a month's view, which is impossible.
's updateReviewer Update
28 Apr 2022, 19:30Hi,
Payment has been made, could you please confirm that the account has been closed after payment has reflected.
Thank you for the assistance in this regard.
Payment has been made, could you please confirm that the account has been closed after payment has reflected.
Thank you for the assistance in this regard.
's update28 Apr 2022, 19:30
Reviewer Update
Hi,
Payment has been made, could you please confirm that the account has been closed after payment has reflected.
Thank you for the assistance in this regard.
Payment has been made, could you please confirm that the account has been closed after payment has reflected.
Thank you for the assistance in this regard.
's updateReviewer Update
29 Apr 2022, 17:52Hi,
My payment showed on the online platform. Can I confirm that my account has been closed as requested?
My payment showed on the online platform. Can I confirm that my account has been closed as requested?
's update29 Apr 2022, 17:52
Reviewer Update
Hi,
My payment showed on the online platform. Can I confirm that my account has been closed as requested?
My payment showed on the online platform. Can I confirm that my account has been closed as requested?