1 reviews | Active since Mar 2017

17 Jan 2020, 06:32

DSTV WOES

I am so angry. For the fourth time this month DSTV have disconnected my services despite being paid. Every time I waste my airtime calling them they tell me my payment has not been allocated to my account . Why the heck not ?? Every time I call I am assured it will reach a manager and it will be done. Surprise surprise , this morning , NO DSTV. What the actual ??? What do I have to do to get these people to do their jobs and allocate my payment !

0
Replies (3)
's update17 Jan 2020, 08:32
Reviewer Update
My services have since been reconnected but I am severely dissatisfied with the level of service I have received. If this reoccurs I will be demanding a refund !
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jan 2020, 22:07
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jan 2020, 22:08
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team