DSTV = Winner of Worst Service Award

4 Weeks ago my mother experienced issues with her two decoders, to the point where there is no picture, I decided to help her to apply for DSTV price lock (biggest mistake of my life!)

We ordered the two decoders, only one arrived, a DSTV call centre agent assured me two weeks ago that we should receive the second decoder within a week. (Still waiting!)

My mother is not able to watch any tv and still having to pay for the full 4 weeks. DSTV call center must be worst call center to deal with. *********** staff full of promises but they do not know what they are doing. They are not interested in helping their clients. This is happening every time you call the call center.

For a week now I have been phoning several DSTV telephone numbers just to go through the whole story from the start explaining everything, just for them to tell me that they are not able to assist, it has to get escalated and someone will phone me back! Surely now you want me to scream on top of the roof. How many 24-48 hrs should I wait for?