1 reviews | Active since Jun 2017

29 Jun 2017, 11:34

DSTV will be losing valueble clients due to terrable service.

<p>Multichoice list us for bad payers, but our account is paid by debit order, never missed a payment.</p> <p>now struggling to get a letter from them to state that our name is clear.</p> <p> </p> <p>Due to this we now have a bad credit rating .</p> <p> </p> <p>call centre not much help, just say sorry mam on our side your account is up to date!!</p> <p> </p> <p>left a few messaged already for them to phone me, emailed and left social media messages, but no joy,.</p> <p> </p> <p>after 10 years of being a loyal client, I'm just about fed up and think I should cancell our subscription.</p> <p> </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2017, 11:53
Official

Dear Linda

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

's update29 Jun 2017, 14:19
Reviewer Update

Good day,

matter still not cleared, not happy with the respons I got.

apparently no way of contacting the relevant party who sould clear their mess.

I will sue multichoice if this matter is not cleared today.