BS
Bathabile S
1 reviews | Active since Jun 2019
27 May 2024, 08:12
DSTV WIFI NOT CONNECTING
My mother signed up for the DSTV internet for WIFI, it got delivered, and she was told to pay the pro-rata amount of R135 which she paid. She was told by a consultant that it was allocated and they will be sending a request for data to be loaded, on Saturday the 25th we called in again to be told that the sim card has to be RICA'd. It is unfair to pay for a service that I am currently not able to use, my mom's customer number is 580905 and her contact number is *** please get this resolved ASAP!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
27 May 2024, 08:22Hi Bathabile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 May 2024, 08:22
Official
Hi Bathabile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
BS
Bathabile S's updateReviewer Update
28 May 2024, 08:29We are still waiting for feedback????????? How long does it take in order for us to get feedback or use the services that we have paid for??????
BS
Bathabile S's update28 May 2024, 08:29
Reviewer Update
We are still waiting for feedback????????? How long does it take in order for us to get feedback or use the services that we have paid for??????
BS
Bathabile S's updateReviewer Update
03 Jun 2024, 09:45Kindly note that my mom will be canceling her WIFI and requests that the R139 that was the pro-rata amount she paid to be credited to her DSTV ACCESS subscription as she will be getting her WIFI from another service provider.
BS
Bathabile S's update03 Jun 2024, 09:45
Reviewer Update
Kindly note that my mom will be canceling her WIFI and requests that the R139 that was the pro-rata amount she paid to be credited to her DSTV ACCESS subscription as she will be getting her WIFI from another service provider.
BS
Bathabile S's updateReviewer Update
04 Jun 2024, 15:43Is there anyone who will answer or assist us with our complaint?
BS
Bathabile S's update04 Jun 2024, 15:43
Reviewer Update
Is there anyone who will answer or assist us with our complaint?