DSTV - where has your customer service gone to .

DSTV worst customer service ever , After activating my Price Lock on my current 3 view Setup , I have had endless issues on my viewing experience. After numerous phone calls and complaints lodged till now I have not received any assistance .From being able to view 3 views I can only view from one Explorer .I keep getting notifications on my Other explorers that my account is suspended , I have an debit account option for a few years now .The call centre Staff all have different answers when u call them , Some rude and unhelpful and others that just try to assist , at the end of the day i still have the issue, it is either they will escalate to the Price Lock department or the Extra view Department , for weeks now ?????? , We pay and don't get the required service we pay for . All I want is what I am paying for. I have had the Technicians from Ormonde Walking centre to check my Setup and they have confirmed that everything is Operational and correct (This is at my cost), The customer centre says everything is correct so why don't i have my viewing , some of them can clear my error messages and others give me stories. What now , can have someone call me to assist ,