KA
KELLY A
1 reviews | Active since Jul 2015
05 May 2021, 14:43
DSTV WHATSAPP DOESN'T HELP
Good day.
DSTV NEW WHATSAPP APP SUCKS, It it a robot talking and doesn't give actual answers. It just repeats the main menu again i need to know how to cancel the add ons - i dont want them, they pointless i just want the normal package and add on SS3 Only
Call centre is closed which doesn't help I WILL NOT PAY the R200 as i dont want that
Thank you
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
05 May 2021, 15:17Hi Kelly,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 May 2021, 15:17
Official
Hi Kelly,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 May 2021, 14:25Hi Kelly,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation you confirmed that you already been assisted with your query.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation you confirmed that you already been assisted with your query.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 May 2021, 14:25
Official
Hi Kelly,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation you confirmed that you already been assisted with your query.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation you confirmed that you already been assisted with your query.
Kind Regards,
DStv: Hello Peter Team
Best regards,