RH
Retief H
1 reviews | Active since Dec 2019
17 Jan 2020, 15:08
DSTv , What are going on??
I received prompt feedback and they promised me that they will get my account in order. I just received a sms indicating that I will be debited with R5'505 for my DSTv account!!!!!! What !!!! After arranging for the. how much time, to indicate that I am paying a fixed fee for 24 months on ONE UNIT plus extra view.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Jan 2020, 13:37Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Jan 2020, 13:37
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
22 Jan 2020, 17:52Hi Retief,
on behalf of MultiChoice, I would like to apologise for the inconvenience and the delay in resolving your query.
As per our telephonic conversation, we have created a journal to refund R2762.00 to your bank account. However, our finance team must first approve it.
Regards
Kagiso
on behalf of MultiChoice, I would like to apologise for the inconvenience and the delay in resolving your query.
As per our telephonic conversation, we have created a journal to refund R2762.00 to your bank account. However, our finance team must first approve it.
Regards
Kagiso
Best regards,
DStv (MultiChoice)'s reply22 Jan 2020, 17:52
Official
Hi Retief,
on behalf of MultiChoice, I would like to apologise for the inconvenience and the delay in resolving your query.
As per our telephonic conversation, we have created a journal to refund R2762.00 to your bank account. However, our finance team must first approve it.
Regards
Kagiso
on behalf of MultiChoice, I would like to apologise for the inconvenience and the delay in resolving your query.
As per our telephonic conversation, we have created a journal to refund R2762.00 to your bank account. However, our finance team must first approve it.
Regards
Kagiso
Best regards,