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Tamara Y
1 reviews | Active since Aug 2023
23 Jan 2025, 13:45
DSTV What a ******* ! Cannot watch premium subscription on more than one TV in a home
Last week took three phone calls to be told eventually that I must take my decoder to be checked. Decoder was found to be faulty. Bought new decoder only to find unlike the last 30 years during which I could watch DSTV in my lounge or in my bedroom, now I am not able to watch DSTV in my bedroom without getting an extra decoder and paying for an even more pricey subscription. VERY BAD VALUE FOR MONEY. MAY WELL CANCEL SUBSCRIPTION. Paying 8 times as much for DSTV's endless repeats as for Netflix. Obviously this is the way to go.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Jan 2025, 13:48Hi Tamara,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Jan 2025, 13:48
Official
Hi Tamara,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Tamara Y's updateReviewer Update
24 Jan 2025, 10:54Nobody has got back to me. My problem has not been resolved. Your Chatbot does not work and your helplines on the phone are not helpful.
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Tamara Y's update24 Jan 2025, 10:54
Reviewer Update
Nobody has got back to me. My problem has not been resolved. Your Chatbot does not work and your helplines on the phone are not helpful.