YT
Yugen T

1 reviews | Active since Jun 2014

05 Nov 2019, 15:39

DSTv website is **********.

Impossible to log a query or even get an invoice. Call centre is constantly busy. The DSTv website is useless. I try to get my statement using self service but there is no login page. DSTV now works well ut I cannot find my statement or invoice on there.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2019, 19:19
Official
Hi Yugen, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2019, 19:23
Official
Hello Yugen

We apologize for the delayed response.

Please click  https://www.dstv.co.za/self-service/#my-account/my-statements to be redirected to the Self-service website. 

I have emailed your latest statement to ***. 

Kindly contact us on *** should you need further assistance. 

Regards
Ntando

Best regards,