DSTV wasting my time

My DSTV stopped working. When I phoned their call centre, the man who assisted me said that the contract had been cancelled. He said there is a charge of R180 for cancelling my contract. I did not do a cancellation and this was an error on their part. He said he would reinstate my contract and I would not be charged the R180. He did not do this and several hours later my DSTV service was not restored. It took me another phone call to DSTV to get my dstv to work again. That was yesterday. Today another message was sent to by dstv saying our service has been disconnected. My DSTV is not working. Dstv has proven to be *********** and is wasting my time. If a DSTV staff member is reading this, please contact me. I have the names of those who assisted me. I also have reference numbers.