EW
Euwen W
1 reviews | Active since Sept 2020
25 Oct 2023, 21:57
Dstv wants another payment of R1000.00 after i paid my account today
Not very happy with the service i got from them. I paid my account today R988.90 and immediately after another R919.00 is loaded to my account for payment by the 1st of November 2023. Now i ask how and where does that amount come from? Call centre no help all they say is i must pay or my service will be disconnected by the 1st. How the **** if i paid you today do i still need to pay you another R900? Please can someone help with this **** cos i dont think this is fair.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
25 Oct 2023, 22:02Hi Euwen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Oct 2023, 22:02
Official
Hi Euwen,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
EW
Euwen W's updateReviewer Update
25 Oct 2023, 22:15Ok thank you cos seriously how is it possible that i must make a double payment to keep my services on
EW
Euwen W's update25 Oct 2023, 22:15
Reviewer Update
Ok thank you cos seriously how is it possible that i must make a double payment to keep my services on
EW
Euwen W's updateReviewer Update
26 Oct 2023, 12:02Good day
And again no reply back with regards to my question? If this is the type of service im getting i want my money back and i want dstv cancelled please cos seriously how long must i wait to be contacted? And then come the 1st you disconnect my service and want that money and i cant afford double payments to go off. So i want my money back please today or im going to the BCCSA. Your choice
And again no reply back with regards to my question? If this is the type of service im getting i want my money back and i want dstv cancelled please cos seriously how long must i wait to be contacted? And then come the 1st you disconnect my service and want that money and i cant afford double payments to go off. So i want my money back please today or im going to the BCCSA. Your choice
EW
Euwen W's update26 Oct 2023, 12:02
Reviewer Update
Good day
And again no reply back with regards to my question? If this is the type of service im getting i want my money back and i want dstv cancelled please cos seriously how long must i wait to be contacted? And then come the 1st you disconnect my service and want that money and i cant afford double payments to go off. So i want my money back please today or im going to the BCCSA. Your choice
And again no reply back with regards to my question? If this is the type of service im getting i want my money back and i want dstv cancelled please cos seriously how long must i wait to be contacted? And then come the 1st you disconnect my service and want that money and i cant afford double payments to go off. So i want my money back please today or im going to the BCCSA. Your choice
EW
Euwen W's updateReviewer Update
27 Oct 2023, 13:07Can someone now come back me cos i want my money back please. I reported you guys to the BCCSA
EW
Euwen W's update27 Oct 2023, 13:07
Reviewer Update
Can someone now come back me cos i want my money back please. I reported you guys to the BCCSA