SS
Stefan S

1 reviews | Active since Dec 2016

18 Jun 2017, 12:20

DSTV wanting more money

<p>So I decided to cancel my DSTV subsciption like more and more people are doing, in October 2016. So this guy phones me in June 2017 saying I owe DSTV R409 rand. He phoned from a debt collection firm demanding that I pay this. After asking this guy what this amout was for his reply was it was after I canselled the DSTV, they extended the service for 2 weeks becouse i was such a good customer. nd they charged me for it, without my permision. And he then continued to tell me that my credit rating would suffer if I dont pay this amount. </p> <p>So if you cancel you DSTV it is up to them when they would like to terminate the service and you will pay up untill they decide to do so.</p> <p> </p> <p>Be ware...</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jun 2017, 08:21
Official

Dear Stefan

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team