DSTV Walker - Takealot voucher R500

To whom it may concern,

My name is Kelvin Paul ********** 249080, and my account number is ********** 9.

I had a DSTV Walker and upon its discontinuation I was promised a R500 Takealot.com voucher which I have not received after numerous calls and visits to the branch in N1 City.

It is 7 months later and still no voucher