1 reviews | Active since Jul 2016
Dstv walka 7' battery
<p>My walka's warranty has just expired and the battery requires replacement.</p> <p>I approached Dstv Umhlanga and was told to purchase a new walka as the battery isn't sold seperately.</p> <p>I paid around R900 for my walka and now i need to purchase another one at the price of R1600!</p> <p>I feel this is ridiculous considering the high monthly subscriptions i pay !</p> <p>I would like to know the reason for replacement batteries not being available and multichoice couldn't give me an answer.</p> <p>I would like them to replace my walka and add it to my existing decoders(2) insurance.</p>
Dear Dennis Rudman
We sorry to hear that your Walka is faulty however kindly note that we're unable to only replace the battery as no repairs being done on these devices they are being replaced.
More so the warranty on your device has lapsed hence we are unable to replace it. In future we recommend that you take the Decoder Care Contract after the warranty has lapsed.
Thank you for taking your time to contact us.
Regards
Elna
Dear Dennis Rudman
We sorry to hear that your Walka is faulty however kindly note that we're unable to only replace the battery as no repairs being done on these devices they are being replaced.
More so the warranty on your device has lapsed hence we are unable to replace it. In future we recommend that you take the Decoder Care Contract after the warranty has lapsed.
Thank you for taking your time to contact us.
Regards
Elna
