RP
Rowan P

1 reviews | Active since Sept 2018

24 Sept 2018, 16:04

Dstv Walka

Promises made to clear the E100-4 error on my walka. Matter was apparently escalated. To date no feedback or solution. Very disappointing especially after being a loyal subscriber for almost 10 years.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Sept 2018, 09:39
Official

Dear Rowan Mark Pillay,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team.

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Sept 2018, 12:57
Official

Dear Rowan Mark Pillay,

Our DStv Mobile service will come to an end by 31 October 2018. We are getting in touch directly with our customers who are currently paying for and using this service, starting with an email and on-screen message as of 21 September.

When our DStv Mobile service launched in 2010, DVB-H technology was fresh and new. Over the last few years, technology has evolved as broadband access continues to grow. It’s not feasible to continue to maintain a separate land-based, dedicated network for this service alone, when an even better service can be offered to our customers on DStv Now via the internet and WiFi.

For this reason, our DStv Mobile service will come to an end by 31 October 2018.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards

Edward.

DStv Hello Peter Team.

Best regards,