KD
Kevin D
1 reviews | Active since Sept 2020
22 Nov 2020, 20:13
DStv vs OnAirTv Fail
I received a telemarketing call from DStv affiliate OnAirTv , beginning of Nov 2020 ,for upgrade of existing decoder to upgraded product called Explora! After agreeing to product and price,I had a change of heart and a week later emailed them to cancel!By then the product arrived and installers had made contact!I then sent second and third emails to cancel with no response!I'm drafting a fourth tonight, however there's concerns of a debit going through against my wishes.C'mon DStv get your act together!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Nov 2020, 20:29Hi Kevin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Nov 2020, 20:29
Official
Hi Kevin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
KD
Kevin D's updateReviewer Update
22 Nov 2020, 20:34Thanks for the automated response,it's better than nothing!
Awaiting your call to actually solve the problem!
Awaiting your call to actually solve the problem!
KD
Kevin D's update22 Nov 2020, 20:34
Reviewer Update
Thanks for the automated response,it's better than nothing!
Awaiting your call to actually solve the problem!
Awaiting your call to actually solve the problem!