1 reviews | Active since Apr 2012
DSTV - VERY UNPROFESSIONAL AND LOOKING FOR MONEY!!!
I have cancelled my DSTV subscription more than 5 years ago (if not more). Today, I received a very shocking phone call from a debt collector - DSTV has handed me over!!! No one from their offices has contact me in this time since I cancelled, about any outstanding amounts that I owe. In fact, when I cancelled, they told me because it is not end of month yet (I have paid for month's subscription) I can still watch until they disconnect me. But they will cancel my subscription. I phoned their call center, but they can't give me answers. I asked the lady when was the last time that an amount was paid on my account and I got "It does not show because it was a very long ago". So what does that mean??? "Apparently there is still a package on your subscription, but I will cancel it for you". Duh, I cancelled years ago. I want my name removed from your systems, as well as the systems of your debt collectors!!!!! I won't be harassed with phone calls because of your stupidity and hunger for money!!!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
