DSTV - VERY BAD SERVICE!!!

DSTV is one of the worst services. I cancelled my dstv services 2months ago..i phoned in and sent emails. following month they deduct the money off my account.i phoned them again and told them I cancelled. then I went through same procedure and they said its been cancelled. so I went to bank and stopped debit order. 2weeks ago someone phoned me and asked why I want to cancel so she said I should try down grading to cheaper package so she did that and said I would pay R105 for the new package which I agreed on. end on month comes and they deduct R200 so I phoned them again and they tell me the R95 is the recording so I cancelled that 23rd Nov. as I only agreed on the R105. on the 2nd Dec they stopped my dstv as I owed them money and I must pay R369.00 to reconnect. so I phoned them once again and they tell me im still on the high package so I said that's impossible you people phoned me and changed it to cheaper package of R105 and they even deducted off my account R200. so I phoned last night 4th Dec and told them to cancel everything, and im finished with dstv and their bad services. nobody there knows what they doing, bunch of idiots. I would advice everyone not to take out a dstv package. none of them know what they doing and need to go on proper training!!! now I understand why everyone I know is cancelling their dstv contracts because the service you get is ridiculous!! and is the worst service every!!!