DP
Daryll P
1 reviews | Active since Mar 2019
10 Apr 2020, 12:02
Dstv useless once again
I'm sure I'm not the only person who feels this way towards this useless money making operation... I'm so sick and. Tired of this company and want all south Africans to stand up so we can bring them down... They are good for nothing and sucj a waste of money and why do we even support them I don't know... For this whole month I've had maybe 6 channels that worked.. No catch up or box office and every time I tried to contact these useless people.. I had to wait more than 50thin the que so this means I need to use my airtime for their poor service delivery... As for that what's app bo**** as useless as dstv itself... But today to disconnect my service they were bang on tim.. I and hopefully other people who read this will not continue with these waste if time people... Just realized it's so many other options and so much cheaper.. Please south Africans stand up so we can bring this useless institute down.. We have so many other thi gs going wrong at the moment.. We don't need this to add to it..
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Apr 2020, 14:45Hi Daryll ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Apr 2020, 14:45
Official
Hi Daryll ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Apr 2020, 15:47 Dear Daryll,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
We tried getting in touch with you on ***, but our calls went unanswered.
Please be assured that your frustration is definitely noted and we intend to address it with the urgency that it deserves. Kindly note, the details you've provided brings up an account that hasn't had active services in a while. Please provide us with a customer number or smartcard number which can be used to access the account so that we can investigate further.
We await your response.
Kind regards,Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
We tried getting in touch with you on ***, but our calls went unanswered.
Please be assured that your frustration is definitely noted and we intend to address it with the urgency that it deserves. Kindly note, the details you've provided brings up an account that hasn't had active services in a while. Please provide us with a customer number or smartcard number which can be used to access the account so that we can investigate further.
We await your response.
Kind regards,Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Apr 2020, 15:47
Official
Dear Daryll,
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
We tried getting in touch with you on ***, but our calls went unanswered.
Please be assured that your frustration is definitely noted and we intend to address it with the urgency that it deserves. Kindly note, the details you've provided brings up an account that hasn't had active services in a while. Please provide us with a customer number or smartcard number which can be used to access the account so that we can investigate further.
We await your response.
Kind regards,Dstv: Hello Peter Team
Please accept our sincerest apologies for the inconvenience this may have caused and for the negative experience that you've had. MultiChoice’s mission is to always strive towards providing a service of world class standards, and thus your recent unsatisfactory experience is regarded with all seriousness.
We tried getting in touch with you on ***, but our calls went unanswered.
Please be assured that your frustration is definitely noted and we intend to address it with the urgency that it deserves. Kindly note, the details you've provided brings up an account that hasn't had active services in a while. Please provide us with a customer number or smartcard number which can be used to access the account so that we can investigate further.
We await your response.
Kind regards,Dstv: Hello Peter Team
Best regards,