SD
Sithembiso D

1 reviews | Active since Jan 2017

10 Jun 2022, 05:41

DSTV useless Call Staff Centre , Useless Management and Accoubts Department

Worse Call Centre ever with useless Team leaders, I payed for my DSTV via EFT which I always do but every Month , it get switched off about twice to 3 times a time a week and I have to call them and spend 20 to 30 minute with them send Proof of payment and they tell me it not allocated they will allocate it then switch it on but next days I get switched off again and I must start the process all over again

DSTV staff and management area flippin useless, it like they using different systems can they not see allocated payment why do they just switch off DsTV without even checking what going on, they a bunch of ****in morrons I have complains so many times but not luck they not even compensating me for these on and off yet they quick to charge us pro rata when u want something from them, these ****ers need competitions in SA this Bull**** we pay so much for Premium and this is the leve l of service we get

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Replies (1)
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Sithembiso D's update10 Jun 2022, 10:06
Reviewer Update
That not gud enough why money get allocated today and the next 3 days it unallocated how does that even work as it does not make sense to me at all please help me understand that