DSTV USELESS AND UNRELIABLE

I got a very unsettling sms yesterday that my services have been stopped because I have not made any payment. However, this is untrue because I made payment on the 25th of January 2019 through the Payu option on their website. My bank confirms that payment was indeed made, so Multichoice needs to check their records. I spoke with three useless call c

I sent emails and my reference number is # ********** . Please get this fixed because my family is being inconvenienced.