LM
Lulama M

1 reviews | Active since Feb 2020

03 Aug 2020, 19:19

Dstv useless and frustrating

Dstv multichoice is a useless and frustrating company!

They can't complet le a simple task...... Activating my account after I have paid it still says my account is overdue and none of their useless platforms can help me!

I do not expect this from a company that claims to be a leader in the entertainment industry!

I have paid my subscription and still don't have access!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2020, 19:23
Official
Hi Lulama,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team 

Best regards,

LM
Lulama M's update03 Aug 2020, 21:39
Reviewer Update
Thank you Dstv for attending to my issue, it has been resolved.

I got a call from one of your staff members to let me know it's resolved and I've checked.

Thank you for listening, apologizing and correcting the issue. I truly appreciate that.
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2020, 21:48
Official
Hi Lulama,

As per our telephonic conversation:

We confirm your DStv services are active on the account.

We sincerely apologise for any inconvenience that may have been caused.

Please be assured of our best service and intentions at all times.

Should you require further assistance, please do not hesitate to contact us send us an email at ***.

Kind regards,
DStv: Hello Peter Team

Best regards,