kS
khomotso S
1 reviews | Active since Oct 2016
17 Feb 2023, 13:55
DSTV Useless
DSTV will disconnect you immediately if you miss their payments but they think it's okay for us to go a day without accessing their channels where is fairness in that. I had the no signal error late last year and I spend almost R300 of airtime trying to get DSTV to fix the error which they failed decimals, consultant called after I lodged the query and resolved it over the phone, same error persisted again the whole of today and no one knows how to fix it I have spend R350 already and no one is able to fix it...I asked myself why am I still with DSTV because its clear they dont have any interest to meet our kids
Helpful (0)
Replies (7)0
Replies (7)
DStv (MultiChoice)'s replyOfficial
17 Feb 2023, 14:11Hi K****tso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Feb 2023, 14:11
Official
Hi K****tso,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
kS
khomotso S's updateReviewer Update
17 Feb 2023, 16:42How long should I wait..does it take the whole 24 hours to fix an error,why fo you even put consultants who dont know what they are doing in your call center?
kS
khomotso S's update17 Feb 2023, 16:42
Reviewer Update
How long should I wait..does it take the whole 24 hours to fix an error,why fo you even put consultants who dont know what they are doing in your call center?
DStv (MultiChoice)'s replyOfficial
18 Feb 2023, 12:02Hi K****tso,
We tried to call you to no avail.
We apologize for the inconvenience caused.
Kindly provide us with your decoder smartcard or DStv Account number so that we can assist you.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
We apologize for the inconvenience caused.
Kindly provide us with your decoder smartcard or DStv Account number so that we can assist you.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Feb 2023, 12:02
Official
Hi K****tso,
We tried to call you to no avail.
We apologize for the inconvenience caused.
Kindly provide us with your decoder smartcard or DStv Account number so that we can assist you.
Kind regards,
DStv: Hello Peter Team
We tried to call you to no avail.
We apologize for the inconvenience caused.
Kindly provide us with your decoder smartcard or DStv Account number so that we can assist you.
Kind regards,
DStv: Hello Peter Team
kS
khomotso S's updateReviewer Update
18 Feb 2023, 20:01It's been 3 days now no signal, and I dont have any missed calls from you please deactivate your stupid DSTV there ar many ways to get entertainment with your useless repeated shows.
If I miss payment just once you will deactivate so like wise
If I miss payment just once you will deactivate so like wise
kS
khomotso S's update18 Feb 2023, 20:01
Reviewer Update
It's been 3 days now no signal, and I dont have any missed calls from you please deactivate your stupid DSTV there ar many ways to get entertainment with your useless repeated shows.
If I miss payment just once you will deactivate so like wise
If I miss payment just once you will deactivate so like wise
kS
khomotso S's updateReviewer Update
18 Feb 2023, 20:02You have my ID number why are you not using it to solve your issues
kS
khomotso S's update18 Feb 2023, 20:02
Reviewer Update
You have my ID number why are you not using it to solve your issues
kS
khomotso S's updateReviewer Update
20 Feb 2023, 12:54Day 5 still no call, no signal yet I have neve missed a single payment DStV is a whole lot of trash
kS
khomotso S's update20 Feb 2023, 12:54
Reviewer Update
Day 5 still no call, no signal yet I have neve missed a single payment DStV is a whole lot of trash
kS
khomotso S's updateReviewer Update
20 Feb 2023, 14:20I feel pity for DSTV you are so naive tou cant even realise that you will be useless and out of business like SABC soon and your poor service is just making matters worse...
kS
khomotso S's update20 Feb 2023, 14:20
Reviewer Update
I feel pity for DSTV you are so naive tou cant even realise that you will be useless and out of business like SABC soon and your poor service is just making matters worse...