DSTV unwilling to replace a faulty explora 2 decoder
It Seems DSTV is unwilling to replace a faulty decoder. I have a DSTV explora 2 which is evidently faulty, its not downloading DSTV Catchup content due to a communication fault on the device according to one of the support consultant. I have had the problem for 3 weeks now and all attempts by different consultants to resolve the problem has failed
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DStv (MultiChoice)'s replyOfficial
07 Aug 2018, 07:13Dear James Makunike
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Aug 2018, 07:13
Official
Dear James Makunike
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
14 Aug 2018, 11:18My Problem has been resolved my decoder was replaced
's update14 Aug 2018, 11:18
Reviewer Update
My Problem has been resolved my decoder was replaced