DSTV Unsure
On 1st January 2024 , Multichoice cancelled my subscription and insurance on Decoder decoder with smartcard number *** and serial number V***. When I tried to claim the faulty decoder on 10/02/2024 at the Walk in Centre in Benoni. The agent told my insurance is still new and I cannot claim. As per my knowledge my insurance was active from approximately 3 years.
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DStv (MultiChoice)'s replyOfficial
16 Feb 2024, 09:10Hi George
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Feb 2024, 09:10
Official
Hi George
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards DStv: Hello Peter Team