Dstv Unsatisfactory Service

I made a payment for my dstv account on the 30th of September before I was disconnected, called I and explain what's happening, asked to send proof of payment and I did, the lady reconnected me and reconnection fees was charged hence payment is made. Every after 5 days I'm disconnected call in and charged reconnection fees, every Consultant I speak to says that they will schedule my payment, so I have connection fees for the 2nd, 7, 11, 16, 21, 31 October. Emailed central finance and got a reply that they will fix it, and until today nothing yes for my account to be resolved, seems like someone doesn't know what's at the dstv centre. I'm owing alot of money and paying alot but I'm still owing.