DSTV UNITS SWITCHED OFF DELIBARATELY

IT IS NOW A STRONG FEELING IN MY HOUSEHOLD AND A FEW FRIENDS I HAVE SPOKEN TO, CONCERNING THE NATURE OF MY QUERIES AT MULTICHOICE.<br> <br> ON THE 28.05.2015, WE GOT HOME AT NIGHT AND OUR 2 DSTV UNITS ON MY ACCOUNT WERE OFF, WE SPENT AN HOUR ON THE PHONE AND FINALLY ASSISTED BY A THOMAS MONARENG (HE SAID THERE WAS AN OUTSTANDING ON MY ACCOUNT). I PAY BY DEBIT ORDER AND THE ACCOUNT IS RECONCILED BY MULTICHOICE. SHOULD I BE TAKING THE KNOCK OF MY UNITS BEING OFF - NO NO NO. APPARENTLY I AM NOT OWING.<br> <br> SAME THING HAPPENED YESTERDAY. HELD ON FOR ALMOST AN HOUR , AT ABOUT 19H00, TRYING TO RESOLVE THE ISSUE. I THEN REQUESTED THE TEAM LEADER TO CALL ME BACK. HE **** ABOUT HIS NAME ( RICHARD PARICKS) AND NEVER PHONED BACK, PLEASE NOTE, TEAM LEADER. I THEN PHONED AFTER 20MINS AND I WAS ASSISTED BY A LADY TEAM LEADER, WHO PUT MY UNITS BACK WITH AN APOLOGY.<br> <br> PLEASE CAN ANYONE TELL ME WHAT SUBORTAGE IS THIS OR IT IS JUST BAD SERVICE. EVERY WEEK I SHOULD PHONE MULTICHOICE WITH A QUERY.<br> <br> WHAT REALLY HAPPENED TO MULTICHOICE WE USED TO KNOW MANY YEARS AGO, WHO IS RUNNING THIS SPACE, AND WHAT IS REALLY MISSING.<br> <br> I AM SAD, SHOCKED AND WORRIED. I AM EXPECTING ANOTHER SWITCH OFF, SAY IN 2 DAYS?????