MF
Meagan F

1 reviews | Active since Apr 2020

04 Apr 2020, 09:38

Dstv unhelpful

Bad bad bad service. I have a debit order setup to pay my account. Today I see my device is blocked, reason being they never collected my installment. Called thecall centre and on hold for a lifetime. WhatsApp not helpful as well. Now the question, why not debit my account. Why wait for the increase to kick in. I received a SMS that my account will be debited on 26.03.2020 for R963. This is totally distasteful, no wonder people are cancelling and streaming Netflix.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Apr 2020, 09:54
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,