SH
Stephen H

1 reviews | Active since Sept 2015

19 Nov 2015, 08:39

DSTV UNACCEPTABLE ACCOUNT STATUS -***** ACTION

I called DSTV on Saturday AM to resolve another matter....my mobile number being registered with DSTV, I get a recorded message to state that my account is in arrears as overdue account to be settled soonest. <br> My DSTV account has been deactivated since 13/8/2015 which has a credit of R339-00. That was my instructions due to still unresolved operational problems to date....does it surprise one....NOT ALL as DSTV/Multichoice's ongoing actions, reveals underlying agenda.<br> If that is not corporate theft plus ongoing bully tactics....what is? <br> <br> I've made multiple requests to have the credit EFT into my bank account....to date never done as DSTV/MUltichoice cannot be trust at all. Furthermore, that is a further validated justification why I will never activate a debt order facility again as DSTV/Multichoice will simply deduct money off ones account at will & one then does not get the credit reversed as is the case now. <br> <br> Other problematic issues that has been reported has never been resolved to date....all one encounters is an unabated side-stepping excuses plus *********** trash. Pointless, entertaining the DSTV surveys as zip ever gets resolved....all a ***** ********* farce!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Nov 2015, 11:11
Official
Hello Stephen.honey,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team