Dstv Unacceptable...
Dstv multichoice another one bites the dust...Clearly u messed me around regarding the installation and also not forgetting makin me HOLD FOR 30mins when i called your call centre and i think that is UNACCEPTABLE and not also forgetting i also changed my debit order date now my account is suspended so im just done with u guys
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Dec 2019, 08:08Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Dec 2019, 08:08
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Dec 2019, 07:20Hi Mustaqeem Mousie Parker,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We do confirm the services are active on the account, on the 12 month Explora contract. The payment date on the account is 26th of every month.
We also apologise again for your unfortunate experience at our Call Centre, you can send us an email to *** and request for a call back, we will contact you and assist you efficiently.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We do confirm the services are active on the account, on the 12 month Explora contract. The payment date on the account is 26th of every month.
We also apologise again for your unfortunate experience at our Call Centre, you can send us an email to *** and request for a call back, we will contact you and assist you efficiently.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply24 Dec 2019, 07:20
Official
Hi Mustaqeem Mousie Parker,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We do confirm the services are active on the account, on the 12 month Explora contract. The payment date on the account is 26th of every month.
We also apologise again for your unfortunate experience at our Call Centre, you can send us an email to *** and request for a call back, we will contact you and assist you efficiently.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. We do confirm the services are active on the account, on the 12 month Explora contract. The payment date on the account is 26th of every month.
We also apologise again for your unfortunate experience at our Call Centre, you can send us an email to *** and request for a call back, we will contact you and assist you efficiently.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,