DSTV unable/unwilling to assist

<p>I am having issues to get my XtraView set up. I have an Explora in the lounge, and my 2P, which upto today was my primary decoder, in the bedroom. I called them twice, the first person was unable to assist, the second person couldnt assist, put me on hold, and eventually cut the call. </p> <p>I have attempted contacting them on Facebook, but RDM just telling me "Bring decoder in to test", eventhough this was my primary decoder until today. BSN responded and just said they will assist via chat on facebook. i have requested they call me to assist, as I have run up my cell account AND they put the phone down in my ear, but now I am being ignored. Pathetic service. I feel this may be as I signed the 2 year Price Lock option so they know they dont have to offer any kind of service, as im locked into a contract. Be VERY aware of DSTV, im considering going the ntv.mx route for a third of the price...</p>