DSTV Unable to Refund More Than Double Debit Collection

I have a DSTV Compact Plus Package with an up to date account. Towards the end of July I received an SMS advising R1136.03 would be debited on 1 August instead of the usual R529.00. I immediately contacted DSTV. Despite numerous attempts to try and have the difference refunded including their by now well expired 5-7 working day policy to do so, the ability to process a refund conveniently eludes these *********** imbeciles. If that's not enough the online web dashboard keeps reflecting an amount owed of R159.74 which they intend debiting on 1 September 2020, it's not going to happen and will be reversed if it does!

This is not rocket science! I am owed a refund of R607.03, ***!

I am so cheesed off for my part DSTV (Multichoice) can shove all of their products where the sun doesn't shine!

I hope this goes viral, the level of incompetence is mind boggling! There were so many mistakes made on the account in July it's unbelievable.