DSTV UNABATED SERVICE PROVIDER PROBLEMS

Problems continue re unresolved-problems plus clearly ********* side stepping actions by DSTV.<br> I requested DSTV account be disconnected until PVR issues resolved, paying for undelivered service. Requested multiple times, senior GM/Ops director email address. Never provided though multiple times promised email info, never occurred. <br> Saturday 19/9/2015 @ 12h41 called to establish account still active, yet PVR not receiving signal. The adviser promised after yet again explaining historical problems, stated promising supervisor will call by latest 14h00. I questioned multiple times about so called promises that never materialized. Retpetitively promised I will receive a call back by 14hoo same Saturday, plus advised call recorded. No ref # given. <br> Account never credited as promise mid August 2015. <br> At 13h49, switched on TV to see error 16 displayed. At 15h00 Saturday to date, now Sunday 10h34 not a call nor email received. <br> Further requested proof, PVR associated to smart card #*** to be replaced in my contract. <br> Requested GM Op's email address to present/send formal report, WENDY KNOWLER about ********* ********** modus-operandi by DSTV regarding promoting PVR replace