Dstv *****ulently charging its customers on subscription packages.

I don't even know where to begin. Multichoice has recently adapted to this tendency of telling its customers that they haven't recieved their payments due to them not using their "customer" number when making payments, so they will then disconnect your services and make you call them, they then will say because yoi didn't use your customer number as reference , you only used your ID number they cannot assist you. Even after subnitting proof of payment to them. Then then tell you to pay another reconnection fee and the "money they supposedly couldn't allocate"so that they can reconnect your service. This happened to me for 2 months in a row. And by the way, they disconnect every week with the same excuse for you to end up paying all these amounts. Yesterday I called and spoke to a lady who said she was a manager who goes by the name of "Dini" or "Dimi". After having to not explain the reason they charged me these *****ulent amounts, she promised to call me back at 10pm but never did, as always. Please, anyone who is reading this, I need justice. I cannot continue to be ****** off the money I work so hard for. Even after I remained loyal to this company after so many people have unsubscribed to their services, they still use the remaining customers to *******ly get money out of them. So I am pleading with anyone who is in the legal industry to reach out to me and help me sue this company.