DSTV trying to trick their faithful cleints.

Hi Guys I need to bring it under your attention that you will be getting a call from DSTV to upgrade your decoder that you have finished paid to a new one and according to them they are saving you money - nothing is mentioned that you are going to be charged and Extra R179 X 24 plus your subscription - so it will seem that you are only going to be paying R179X24 for viewing - I had to ask this girl that phoned me twice will that include my viewing and on the 2nd question she was compel to answer me as no this will be separate - and then I advise her that they should not tell people that we are scoring cause we not I am paying for an insurance for what - they decide to make me device discontinued so they are the ones that should offer me with a new - after challenging this lady she have the audacity to throw the phone down. she should really not be in a customer service environment. DSTV - clients be aware - ask the correct questions. my question to her was what about our old people that wont grasp so quick into what exactly they would be agreeing on.