1 reviews | Active since Dec 2013
DSTV trying to ***** once again
<p>I received an sms today stating that my account has an outstanding balance of R699, and has been handed over to the ITC-BA. This is incorrect as i had paid the last amount of my account on the 3rd Jan 2016, and then terminated my account. Upon receiving this sms, i checked my dstv account on your website, and according to you, their was a payment reversal on the 15th Feb 2016. I have checked my bank statements and no such reversal or refund was processed. I do Not take kindly to threats. Sort this mess out, clear my account because I owe your company absolutely nothing. If you fail to address this complaint, I will be taking up legal action against you. </p>
Dear Uzayr
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Uzayr
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Uzayr
Thank you for taking your time to contact us.
According to our records, you have been responded to.
Please provide us with the required information for further assistance in this regard.
Kind regards
Dinah
Dear Uzayr
Thank you for taking your time to contact us.
According to our records, you have been responded to.
Please provide us with the required information for further assistance in this regard.
Kind regards
Dinah
Its been 9 days since I sent through all requested documentation, and still no response. This company is very quick to issue threats, but are suddenly very busy when it comes to sorting out issues of their own creation. The one heartwarming outcome is knowing that I made the best move to cancel dstv, as dealing with this ******* *********** company is nauseating.
Its been 9 days since I sent through all requested documentation, and still no response. This company is very quick to issue threats, but are suddenly very busy when it comes to sorting out issues of their own creation. The one heartwarming outcome is knowing that I made the best move to cancel dstv, as dealing with this ******* *********** company is nauseating.
The bank statements were redacted by me as the debit column is of no concern to anyone but me. The credit column which would indicate money back into my account was left open and as you can clearly see there was no refund initiated. The bank statements that I have sent which are from December till April have shown conclusive evidence that I received no refund. Take up your issues with your payu department and stop trying to ****** more money out of former clients. I will send you the single outstanding bank statement, and I will expect a clearance of this false debt within 72 hours.
Ps it's very convenient that 15 days after cancelling my service there's apparently a reversal of payment. shows exactly the kind of company that you are
The bank statements were redacted by me as the debit column is of no concern to anyone but me. The credit column which would indicate money back into my account was left open and as you can clearly see there was no refund initiated. The bank statements that I have sent which are from December till April have shown conclusive evidence that I received no refund. Take up your issues with your payu department and stop trying to ****** more money out of former clients. I will send you the single outstanding bank statement, and I will expect a clearance of this false debt within 72 hours.
Ps it's very convenient that 15 days after cancelling my service there's apparently a reversal of payment. shows exactly the kind of company that you are