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patricia P
1 reviews | Active since Sept 2016
25 Mar 2020, 13:13
DSTV trying to get money that has already been paid
If I could put a zero rating for them I would.
I paid my dstv account on the 7 of March already. In that time they switched off to date my dstv 5 times. They got attorneys involved to tell me I haven't paid. I have sent through the proof of payment every single time. They switched off again today. Every time I phone they tell me they have the proof of payment and they will send to finance. That amount is still showing on the app and they added another R100 onto the account.
This is absolutely shocking and in June as soon as the contract expires I will cancel my dstv. I am now currently on the phone again holding
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
25 Mar 2020, 13:24Hi Patricia Engela Plumridge,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
DStv (MultiChoice)'s reply25 Mar 2020, 13:24
Official
Hi Patricia Engela Plumridge,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team.
