Dstv treats their most loyal customers like trash

Iv been a dstv contract customer for almost 4years now but to my surprise I just find out that theycare less about their loyal customers.,all they care about is the money we pay them. As a dstv customer you are not supose to have any convenience or they simply switch of their services and no mater how you can plead with them they just don't give a dam! For the slpast 3and a hlf years iv been on their price lock and they debited my account every month on the 25th but last month it happend that I got a new job and My salary date changed as well to th last day of the month.kniwing that I pay for the intire month...I did not quickly ho change the debit date to the 1st but obviously dstv gives its customers grase period and a reconnection fee is charged for late payments.

But time around theu did not even wait till month end to see if I pay or not but they switched my services of a day later 26th instead of the last day... I Contact them and explain that my salary pay Daye has changed so plz change it for me ad activate my services and I will be paying month end with that extra R50 for reactivation coz now the schools are closed and the kids are home ..I have not been payed yet so I won't b able to pay my acount till month end but no...heartless agent tels me I need to pay 1st and there is nothing they can do.and yet here I thought that dstv realy cares about their customers especially the loyal ones that have never missed a payment for years now....I raly did not expect this from them..I dnt wanna lie iv had problems before with thus Company but they have never been so mercy less befor. Then the agent just decided he does not have time for me ...they ignored me agent after agent...a Mr Tabang and a kgomotso on the live chat...those two agents are the worst agents ever