DSTV ****GERY AND PATHETIC SERVICE

I have been experiencing the worst service from this company for the past 6-months. There has been a Joox subscription that has been charged to my account since April 2021. I have called in since then at least twice a month and emailed without any resolution. Every month the call centre promises the issue is resolved, and its a LIE. The reference numbers and emails, are just no help. This month they ave cancelled one of my services, charged me a cancellation fee, and I am now being debited R1378.68, my usual debit order is R1019.99. With the Joox debacle they have been debiting my for R1088.99 since April. I have now told them that I want to cancel my debit order, and pay my R1019.99 via EFT. I am now told that if I do this, I am in breach of my contract, and my price lock will be cancelled and I will be charged more. How is it that DSTV can charge you for services you did not subscribe to, and NOT be in breach of contract, you try to resolve the matter for 6-months, without any joy and when you as a customer tries to resolve it the only way you know how, you are further penalised and you are the one in breach. DSTV sucks and is pathetic. Surely this is just highway *******