DSTV ******* IN THE NIGHT...Ripp off's
This idiots never listen i have to fight with DSTV almost 6-10 times a year to get them to do what they should i wonder how they living color if they make a mess like creche kids with the all the colors they using...i requested for a DSTV Explora package on the 26/03/2015 no one ever called me back and again on the 26/04/2015 until i had to call in why advertise a new product when u have insufficient staff dealing with it in ur call centre that is what i was told by one of the call centre agents. Then i call again to be told the package was declined and i can only have the premium package and it will be debited on the 25th of every month but to my surprise u go on and debit me on the 4th May what a big gap after asking for the 25th of every month and that was not my requested the 4th may with no funds in my account i also get charged by the bank R65 for a returned debit which i want u to pay for, because u idiots debit me on the wrong date also want my services reconnected immediately i wont pay re-connection fee i want this debit order cancelled IMMEDIATELY cause u debit service option is useless!!! and i want someone to call me. Then i call ur call centre now Immaculate Mapale
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, please refer to your personal e-mail address for further information with regards to your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, please refer to your personal e-mail address for further information with regards to your account.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
